Privacy Policy
Effective Date: July 2026
Welcome to Krafixo, a global marketplace for digital products.
At Krafixo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
By accessing or using Krafixo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information, including:
- Name
- Email address
- Billing information
- Account details
- Purchase history
- Seller information
- IP address
- Browser type
- Device information
- Cookies and similar technologies
2. How We Use Your Information
Krafixo uses collected information to:
- Create and manage user accounts.
- Process payments.
- Deliver digital products.
- Provide customer support.
- Improve marketplace functionality.
- Prevent fraud and abuse.
- Comply with legal obligations.
- Send service-related communications.
3. Marketplace Transactions
Krafixo operates as a marketplace connecting independent sellers and buyers.
Individual sellers are responsible for the products they offer, while Krafixo manages the marketplace infrastructure, security, and transaction systems.
4. Cookies
We use cookies to:
- Keep users logged in.
- Remember preferences.
- Improve website performance.
- Analyze visitor behavior.
- Prevent fraud.
- Enhance user experience.
Users may disable cookies through their browser settings, although some website features may not function properly.
5. Payment Information
Payments are processed through secure third-party payment providers.
Krafixo does not store complete credit card information on its servers.
6. Digital Downloads
Purchase history is stored to allow customers to access previously purchased digital products whenever permitted by marketplace policies.
7. Seller Information
Seller profiles may include:
- Store name
- Public description
- Profile image
- Product listings
- Customer reviews
Only information intentionally published by sellers becomes publicly visible.
8. Data Security
Krafixo applies technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide marketplace services.
- Fulfill legal obligations.
- Resolve disputes.
- Enforce agreements.
10. International Users
Krafixo serves customers and creators worldwide.
By using our marketplace, you understand that your information may be transferred and processed in countries where our service providers operate.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Object to certain processing.
- Request data portability.
- Withdraw consent where applicable.
12. Children’s Privacy
Krafixo is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
13. Third-Party Services
Our marketplace may integrate with trusted third-party services including:
- Payment processors
- Analytics providers
- Email services
- Cloud hosting providers
These services maintain their own privacy policies.
14. Policy Updates
We may update this Privacy Policy periodically.
Changes become effective immediately after publication on this page.
15. Contact Information
For privacy-related questions, contact us:
Email: support@krafixo.com
Website: https://krafixo.com
16. Our Commitment
Krafixo is committed to maintaining a secure, transparent, and trustworthy marketplace where creators and customers can safely buy and sell digital products worldwide.